Our quality policy
Our quality policy
Este Hair Clinic Hair Transplantation and Plastic Surgery Health Group adheres to the principle of independence, impartiality and confidentiality to its guests at every step of the plastic surgery, medical aesthetics and hair transplant & hair treatments services it offers. It works patient-oriented by adhering to the patient’s rights and responsibilities. It prioritizes patient safety, the satisfaction of patients and their relatives, and adopts a scientific-based, unbiased, good professional and technical practice while providing services.
Este Hair Clinic Hair Transplantation and Plastic Surgery Health Group management works in accordance with the criteria determined in line with the wishes of its guests, in accordance with the laws, regulations and professional ethical principles in order to provide high quality service to its guests, and cares about knowledge, innovation and human values with its understanding of continuous quality improvement . In order to achieve this, it creates a working environment where teamwork and cooperation stand out, supports and encourages its employees to become qualified employees by increasing their knowledge and skills. It creates the safest working environment for patients/patient relatives and employees, continuously improves its infrastructure by following technologies by supporting the efficiency, quality and modernity of its services. Up-to-date, international standard plastic surgery, medical aesthetics and hair transplant & While providing hair treatments services, it also informs and supports patients and their relatives, ensuring their full participation in these processes. The quality model it applies complies with the ISO 9001/2015 standard and is committed to continuous improvement in quality management in accordance with the standard.